ABOUT US

Suzanne Smaltz is proud to serve the communities of Northeast Ohio as a licensed HealthMarkets insurance agent. With over twelve years of dedicated experience in the health insurance field, Suzanne brings a wealth of knowledge and a heart for service to every client interaction. Affectionately known as an “Insurance Nerd,” Suzanne’s enthusiasm for the industry is matched only by her commitment to ensuring her clients are equipped with the best possible coverage options. Her people-first approach and ability to translate complex insurance jargon into plain language make her a valued ally for individuals, families, and small business owners.

Her work isn’t just about policies and premiums, it’s about people. Suzanne believes that choosing the right insurance is one of the most important decisions you can make, and she’s here to help every step of the way. Whether you’re reviewing your existing coverage, navigating Medicare options, looking for supplemental policies, or seeking benefits for your employees, Suzanne takes the time to understand your unique needs and goals. Her clients appreciate her clear communication, attention to detail, and above all, her sincere desire to help them make the most informed choices for their health and financial well-being.

 About Smaltz Insurance, Suzanne’s story began far from Northeast Ohio. Born and raised in sunny California, she moved to Michigan during her high school years and eventually became a proud graduate of the University of Michigan. Yes, she’s well aware that this might raise a few eyebrows among Ohio State fans, but Suzanne approaches every conversation (even rivalries!) with warmth, humor, and respect. Her friendly personality and natural ability to connect with people make her a standout in any room, whether she’s leading a client consultation or attending a community event.

It’s no surprise that Suzanne is also deeply involved in professional networking circles. She is an active member of her local business networking group, where she regularly exchanges ideas, offers support, and builds lasting relationships with fellow entrepreneurs. She firmly believes that small businesses thrive through collaboration and mutual support, and she lives that value daily, both in her work and her outreach.

One of Suzanne’s most powerful assets as an insurance agent is her fluency in Spanish. Having studied the language and practiced it extensively over the years, she is passionate about serving the Hispanic community throughout Northeast Ohio. Suzanne doesn’t just speak the language, she understands the cultural nuances that can make all the difference when navigating complex insurance decisions. She has helped countless Spanish-speaking clients feel seen, heard, and understood in a space where that isn’t always guaranteed.

Suzanne’s dedication to using her language skills for the greater good was officially recognized in 2019 when she was honored by the State of Ohio for her volunteer work with hurricane survivors. At a time of intense need, she stepped up to assist displaced families, providing translation, comfort, and support to those navigating a chaotic and unfamiliar environment. For Suzanne, this was simply an extension of who she is, a helper, a communicator, and a bridge between people and solutions.

Every interaction with Suzanne is rooted in her core belief that insurance is not a one-size-fits-all solution. Your lifestyle, budget, health history, and goals all play a role in what kind of coverage is right for you. Suzanne takes a consultative approach, never pressuring clients into decisions, but rather guiding them with integrity and insight. Her thorough insurance portfolio reviews offer peace of mind to clients who may be unsure about whether their current policies still meet their needs.

She is equally skilled in working with small business owners, helping them design employee benefits packages that attract talent, improve retention, and fit within their budget constraints. From dental and vision to life insurance and health savings accounts, Suzanne helps employers understand the full landscape of group benefits and the impact they can have on company culture and employee satisfaction.

Suzanne also keeps up to date with ongoing changes in the insurance market and federal health care laws. She understands how important it is to stay current, and she regularly participates in professional development to remain at the forefront of her field. Her clients benefit from that knowledge every day, receiving advice that reflects not just the current market, but where it’s headed next.

There’s a reason Suzanne’s clients return year after year and refer their friends and family. She treats every person she helps with the same level of care, attention, and dedication she would offer her own loved ones. There truly isn’t a person out there she can’t help, but more importantly, there isn’t one she wouldn’t love to help.

That’s the difference when you learn about Smaltz Insurance you can see, feel and hear for yourself! So, whether you’re reviewing your plan, planning, or just have questions about your options, Suzanne invites you to connect. Set up a time to review your insurance portfolio and ensure that your coverage truly fits you, your lifestyle, your family, and your future.